Last updated: November 15, 2026
This policy applies to autopartsconsult.com and to calls and texts with Auto Parts Consult, operated by Jane Avery Peters (“we”, “us”).
Information we collect
- What you give us: your name, phone number, email, and your vehicle details (year, make, model, VIN) and the part you need, through our form, by phone, text or email.
- Payment details: handled by our payment provider. We do not store full card numbers.
- Automatic information: device, browser, pages visited and how you reached our site, collected through cookies and similar tools.
How we use it
- To search for your part and contact you by call, text or email about it.
- To confirm and process our consulting fee.
- To run, secure and improve our site and services.
- To measure our advertising, including Google Ads and Google Analytics.
- To meet legal obligations.
How we share it
We do not sell your personal information. We share it only with service providers that help us run the business (for example payment, phone and text messaging, hosting and analytics providers), and when the law requires. When we search sellers for you, we share vehicle and part details. We do not give sellers your phone number or name unless you ask us to.
Text messages
If you give us your phone number and agree, we text you about your part search. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. See the text message terms.
Cookies and advertising
We use cookies and similar tools for analytics and to measure ads. You can block cookies in your browser settings, and you can manage Google ad settings at adssettings.google.com.
How long we keep it
We keep information as long as needed for the purposes above and to meet legal and accounting needs, then delete or anonymize it.
Your choices
You can ask to see, correct or delete your information, or opt out of calls and texts, by emailing support@autopartsconsult.com or replying STOP to a text. Depending on where you live, you may have additional rights under state law.
Security and children
We use reasonable safeguards, but no system is completely secure. Our services are for adults and are not directed to children under 13.
Changes and contact
We may update this policy and will change the date above. Questions: support@autopartsconsult.com, (844) 915-0557, 805 Hollis St, Kingsport, TN 37660.